Service Options

As shown in our promotional video, we have the flexibility to meet almost any needs based on a combination of tank leasing, credit, payment and delivery options that you choose.  The most cost effective option is a leased tank with the auto-fill delivery option and the auto-pay payment option and is available even to customers who do not qualify for credit.

 

Caywood Propane - We Make it Easy!
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Why Customers should lease tanks

Tank Leasing

Contrary to popular belief:

It's more economical to lease a tank than own a tank even though propane prices generally are higher for leased tanks! Listen to our video to learn more.

All of our tanks also include free tank monitor service. Here's why that's good for you:

  • Check your tank level any time, anywhere, using our free smartphone app or by logging into your online account.
  • We give our auto-fill customers a no run-out guarantee!
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Payment Options

We have three basic payment options:

  • Pay-at-Delivery. Customers must complete our credit application and are subject to credit check. Payments are made using your payment method on file no later than the first business day after delivery.
  • Pay-at-Order. Payment must be preauthorized or completed before a delivery ticket is created. Payments must be made by cash, credit or debit card. No checks or eChecks accepted.
  • Level-Pay. Customers make twelve installments beginning in the summer. Level-Pay features  include Price-Cap Protection, Automatic Payments on any day of the month you choose, and the Auto-Fill Delivery Option with our no run-out guarantee. Deliveries are limited to the credit balance on account.
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Customer Billing Options

Payment Methods

Available payment methods:

We accept cash, checks, credit cards, debit cards and eChecks.

We recommend that customers use credit and debit cards maintained on file. It's more secure, easier to use and may avoid delivery delays.

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Delivery Options

Our delivery options are:

  • Auto-Fill. We deliver propane to you when we believe it is appropriate using either a tank monitor, degree-day tracking system or other method. The Auto-Fill Delivery method typically is priced $0.10/gallon lower than our Will-Call Price at the time of delivery. Auto-Fills may be limited to specific dollar or gallon amounts for Cash Before Delivery or Level-Pay Plan customers.
  • Will-Call. We will not deliver propane to you until you request delivery. Will-Call deliveries placed on our website or using our smartphone app are eligible for a $0.10/gallon digital order discount. We recommend that place your delivery order when your tank reaches 30% capacity.
See how it works
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Customer Delivery Options

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