Service Options
Our promotional video showcases how we cater to customer needs with a variety of tank leasing, credit, payment, and delivery choices. The best value option is a leased tank with easy auto-fill delivery and automatic payment. Our Level-Pay Plan and its fixed monthly payment makes auto-fill delivery hassle-free for customers who may struggle with sudden large fill expenses.
Tank Leasing
Contrary to popular belief:
It's more economical to lease a tank than own a tank even though propane prices generally are higher for leased tanks! Listen to our video to learn more.
All of our tanks also include free tank monitor service. Here's why that's good for you:
- Check your tank level any time, anywhere, using our handy smartphone app or online portal.
- Monitors and our old-fashioned work ethic enable us to give auto-fill customers peace of mind with our no run-out guarantee!
Payment Options
We have three basic payment options:
- Pay-at-Delivery. A convenient option that requires credit approval and is seamlessly processed through Auto-Pay using a credit card or debit card.
- Pay-at-Order. Your delivery is paid or pre-authorized when the delivery ticket is created using a debit or credit card.
- Level-Pay. A highly popular program that offers predictable monthly payments for propane, making your budget easier and more manageable. Features include your choice of payment date, auto-fill delivery service with our peace of mind no run-out guarantee and price protection to protect you from price spikes. No wonder this program is so popular!
Payment Methods
We offer you a variety of payment methods, making it easy and convenient to complete your transactions:
- Credit cards: Our top choice for payment due to their security features and user-friendly nature. They provide protection against fraud, fast processing, and potential rewards.
- Debit cards: While we do accept debit cards, we recommend using credit cards for enhanced security and better payment control. Debit cards could lead to unexpected charges and delays.
- eChecks: While eChecks are an option, please note that they may result in delays of up to 5 business days for processing.
- Checks: Similar to eChecks, paper checks may also cause delays and additional hurdles like physical delivery or mailing.
- Cash: We happily accept cash payments, and any overpayment will be credited to your account. Please note that we are unable to provide change for cash transactions, but don't worry we'll carry the excess as a credit for your next delivery!
Delivery Options
Our delivery options are:
- Auto-Fill. Never forget to order propane again by letting us deliver propane to you on our schedule. You'll enjoy savings of at least $0.10 per gallon compared to Will-Call, and we'll use our smart tank monitoring system to make sure you don't run out.
- Will-Call. Request propane deliveries whenever you like! Simply place your order through our website or app to enjoy a $0.10 per gallon discount and skip the hassle of calling or visiting our office. We recommend scheduling a delivery before your tank level reaches 30% to avoid run-outs and keep the propane flowing.
