Service Options

As shown in our promotional video, we have the flexibility to meet almost any needs based on a combination of tank leasing, credit, payment and delivery options that you choose.  The most cost effective option is a leased tank with the auto-fill delivery option and the auto-pay payment option and is available even to customers who do not qualify for credit.

 

Caywood Propane - We Make it Easy!
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Why Customers should lease tanks

Tank Leasing

Contrary to popular belief:

It's more economical to lease a tank than own a tank even though propane prices generally are higher for leased tanks! Listen to our video to learn more.
Our leased tank program is better than most competitor tank programs because our program includes these features:

  • Tank Monitors. Check your tank levels with our smartphone app anywhere at any time! Most retailers don't even have tank monitors, and they typically are reserved for Auto-Fill customers.
  • Price Cap Protection. Leased tank customers automatically are included in this annual program at a modest annnual fee to defray the cost of insurance.
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Credit Payment Options

We have three basic payment options:

  • Pay-at-Delivery. Customers must complete our credit application and are subject to credit check. Payments made using the Auto-Pay Payment Option or before delivery are eligible for discounts.
  • Pay-at-Order. Payment must be made before a delivery ticket is routed. Payments must be made by cash, credit or debit card. No checks or eChecks accepted.
  • Level-Pay. Customers make twelve installments beginning in the summer. Budget payments include Price-Cap Protection and require the Auto-Pay Payment Option and Auto-Fill Delivery Option. Deliveries are limited to greater of 250 gallons or credit balance on account.
See how it works
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Customer Billing Options

Payment Methods

Available payment methods:

We accept cash, checks, credit cards, debit cards and eChecks.

Payments made at time of delivery or time of order (our Pay-at-Delivery and Pay-at-Order payment options), also save at least $0.10/gallon compared to our Credit Billing (Net-30) house credit options for the few remaining legacy leased tank customers who still want to charge propane purchases to their account.

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Delivery Options

Our delivery options are:

  • Auto-Fill. We deliver propane to you when we believe it is appropriate using either a tank monitor, degree-day tracking system or other method. The Auto-Fill Delivery method typically is priced $0.10/gallon lower than our Will-Call Price at the time of delivery. Auto-Fills may be limited to specific dollar or gallon amounts for Cash Before Delivery or Level-Pay Plan customers.
  • Will-Call. We will not deliver propane to you until you request delivery. Will-Call deliveries placed on our website or using our smartphone app are eligible for a $0.05/gallon digital order discount. We recommend that place your delivery order when your tank reaches 30% capacity.
See how it works
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Customer Delivery Options

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