Customer Safety
The safety of our customers, employees and the general public is one of Caywood Propane's top goals. Safety begins with you and your home. The gas check and leak test are critical elements of making sure that your propane system does not leak. We urge you to scroll down this page, read the instructions, and watch the videos. Knowing what to do and when to do it may save your life or the life of a loved one. Let's begin with why you need a gas check:
What do to if you suspect a leak:
If you smell the odorant added to propane or suspect a leak:
- Dial 911, report the leak, then call us at 800-822-8592.
- Leave the area. Have everyone get outside and away from your house or the building that has the suspected leak.
- No flames or sparks. Put out all smoking materials or other open flames (but not an uncontrolled fire) Do not operate lights, appliances, telephones or cell phones. They could create a spark or ignition source.
- Shut off the gas. Turn off the main gas or supply valve on your propane tank, but only if it is safe to do so. Don't know what a shutoff valve is? Where it is located? How to close it? Please watch the instructional video.

